Simulation Consumer FAQ
Frequently asked questions on CH Products Retail Simulation Products
What is USB?
USB is a communication protocol used to connect a range of devices to a computer. USB "game controller" joysticks are plug-and-play with most versions of Microsoft Windows Operating Systems. Plug-and-play capabilities should be verified in Windows "Game Controller" utility.
I have one of your 15 pin controllers. Is there an adapter I can use to convert it to USB?
CH Products no longer supports legacy 15 pin controllers nor do we recommend the use of adapters.
Does my Flight Sim Yoke require drivers?
NO. All retail products are driverless USB Plug-and-play devices and do not require device drivers.
What Operating Systems are compatible with my CH Products game controller?
All CH Products USB devices are compatible with all Windows Operating Systems including Windows 7, 8 and 10, as well as MAC OSX 8.6 and above.
Why is my device not showing up in my game?
All devices must be plugged in and recognized in Windows before opening up your Flight Simulation program.
Why does my MFP's have a white logo and my keys are in green? Will they work together?
All Multi Function Panels (MFP) and key sets purchased after November 2010, are not compatible with earlier versions. Versions are color coded for you convenience, and cannot be mixed. Earlier models have a white CH logo on the panel and are compatible with key sets with white numbering. Newer models have a green CH logo on the panel, and are compatible with key sets with green numbering. This is not a feature upgrade but a firmware change only. If you received incompatible versions, please return to the original point of purchase, or contact the factory.
What is Control Manager software and where can I find the latest version?
Control Manager is optional programming software and intended for advanced users who want to program their buttons to function beyond the standard default settings in your game. This software is compatible with Windows operating systems only and are NOT DEVICE DRIVERS. The latest version of Control Manager programming software for the retail product line can be found under each specific retail product. You can also find the download under our "Download and Community" page located HERE.
** NOTE: The Multi Function Panal (MFP) is the only product that REQUIRES the installation of Control Manager prior to plugging the device in. Please refer to the MFP Quickstart for more information **
I consider myself an "advanced user", but Control Manager is still a little confusing. Is there a tutorial that will help answer some basic questions?
Absolutely! In addition to the fantastic people on the CH-Hangar forum dedicated to CH Products, you can also find the "Control Manager Dummies Guide" that should help you get started!
What are the 3 LEDs on the front of my devices for?
The red, green and yellow LEDs on the Eclipse Yoke, Pro Throttle, and Fighterstick are modes that support up to 3 sets of button assignments programmed within the Control Manager software,
Can I customize my controller in my Flight Simulator without installing Control Manager?